Support Channels

  • Video Tutorials

  • Video Guides

  • You can speedily find out how to employ our klikDCI (Bisnis-IT.com) Control Panel through our in depth video training.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center contains a long list of Frequently Answered Questions that deal with all the sections of our Site Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our customer support crew is on duty 24x7 to handle all of your queries. You will get a response in no more than 1–hour following the ticket submission.

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Forms of Guidance

  • Shared Hosting Support

  • Shared Hosting Help and Support

  • If you need assistance running your Linux shared hosting services account, or need more resources for your sites, simply let us know and we’ll give you the simplest answer.

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  • VPS Hosting Support

  • VPS Web Hosting Support

  • Provided that you need to get help and support using the services of your admin panel or with one of the pre–configured web apps, just notify us and we’ll reach you in maximum 1–hour.

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  • Dedicated Hosting Support

  • Dedicated Servers Hosting Help

  • If you require competent help and advice from an admin professional or would like to enhance the configuration of your dedicated hosting server, let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to operate. However, if, at any time, you require assistance, you'll be able to depend on our 24/7 technical support service.
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