Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing superior quality support in a timely manner is our top priority, so that we backup each Linux shared hosting services plan with a 1–hour ticket response guarantee. After you supply a ticket or send us an e–mail, our client support crew will try all they could do to supply the most satisfactory remedy for your situation and to offer you help and advice promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time needed. Our team of consultants will undoubtedly be on–line for you 24x7x365 to answer to all of your issues and to fix any problem that you may have. You can easily send us a customer assistance ticket from the klikDCI (Bisnis-IT.com) Site Control Panel or send us an email message any time. Additionally, on business days, you could give us a call or work with the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • klikDCI (Bisnis-IT.com)’s Control Panel provides a thorough know–how base which is built into all parts. In each area, you will find a Help press button which will load for you a variety of step–by–step courses on how to utilize a certain feature or complete a certain action. Additionally, we have crafted training video clips so you’re able to get a better idea of the Control Panel’s interface.